Reset Canvas Password with your personal email

Reset Canvas Password with your personal email

This guide explains how to set or recover the Canvas password using your personal email.

Canvas allows access both with the institutional account @upra.org (via Microsoft login) and with the personal email (Gmail, Hotmail, Yahoo, @legionaries.org, etc.) used during registration. If you have forgotten the password or prefer to log in with your personal email even if you normally use the @upra.org account, you can request a password reset without issues. To do this, simply go to the Canvas login page, enter your personal email address, and wait for the message Canvas will send with the link to create a new password. Once you click the link and set the password, you can access the platform again easily and securely.

  1. Click on Personal Credentials

    Access the Canvas portal at apra.instructure.com and select "Personal Credentials" to start the recovery process.

    Click on Personal Credentials
  2. Click on Forgot Password?

    On the Canvas login page, click the "Forgot Password?" link to start the recovery procedure.

  3. Enter your personal email (@gmail.com, @hotmail.com, @legionaries.org, etc.)

    Fill in the field with the personal email address associated with your Canvas account.

    Enter your personal email
  4. Click on Request Password

    Confirm the request to receive instructions via email.

    Click on Request Password
  5. Wait for the recovery email

    Password reset instructions will be sent to your personal email. The process may take up to 30 minutes.

    Confirmation message for email sending
    Tip: If you do not receive the email within 30 minutes, check the spam folder.
  6. Check your email inbox

    Log in to Outlook and check for the Canvas reset instructions message.

    Check your email inbox
  7. Click on Click here to set a new password

    In the received email, click the link to proceed with password reset.

    Click on the link to set a new password
  8. Enter the new password

    Type the new password in the provided fields.

    Enter the new password
    Tip: It is recommended to set the same password used on my.upra.org.
  9. Click on Update Password

    Confirm the new password to complete the reset.

    Click on Update Password
  10. Enter your personal email and the new password

    Return to the Canvas login page and enter the updated credentials.

    Enter email and new password
  11. Click on Log In

    Log in to the Canvas portal with the new credentials.

    Click on Log In
  12. Access completed

    You are now logged into Canvas (apra.instructure.com).

    Access to Canvas completed